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9 Best Bug Tracking Tools

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Bug Tracking Tools are developed to track the reported software bug in software development projects. Bug Tracking tools should be capable of detecting the occurrence of the bugs in the product in the early stages of the testing. But, it is quite natural testers are blamed when some fewer priority bugs are detected even after the product is in the production department. So, the right selection of bug tracking tools is important to identify the bugs in early stages.

It is the duty of the Test Engineer to detect the most suitable bug tracking tools for the company. The testers should consider the factors like the nature of the product to be tested, how fast the tool detects the bugs, is it possible to execute the tool in a productive way, how much customizable the tool is etc…Time and cost are the most important factor in the testing phase.So, the selection of the tool requires utmost attention.

A lot of Bug Tracking Tools are available as Open Source. For the easiest detection of bugs for websites, web applications, online stores etc.. we can make use of the open source bug tracking tools. Also, paid bug tracking tools available for the best tracking of software which is more liable to hidden bugs which may exist even in the production phase. Following are some of the popular bug tracking tools:

Bug Tracking Tools

1. Bugzilla

website: https://www.bugzilla.org
Bugzilla is easy to use tool for bug tracking process. Bugzilla provides a documented workflow which will be helpful for the analysis of the project performance.
Bugzilla is the most commonly used bug tracking software having a lot of extensive features. Even the advanced features are provided as open source. Bugzilla has the following advantages:

Very easy to understand and communicate.

Reduces the downtime.

The high rate of productivity.

Easy to Navigate.

2. Redmine

website: http://www.redmine.org
Redmine is another open source bug tracking tool which is developed for managing bug tracking for web applications. The tool is written in Ruby on Rails framework. The main advantages are:

It supports multiple web applications.

Flexible role based access control.

Multiple Database support.

Multi Language Support.

3. Mantis Bug Tracker

website: https://www.mantisbt.org/demo.php

Mantis Bug Tracker is helpful to manage the different versions of the project.It will be helpful to manage the future releases and shipped releases.The Time-Tracking feature of MantisBT is excellent. An inbuilt time management technique organizes the duration at which each member worked on a particular issue assigned to him. The release note and team analytics are reported.
Some important features are:

MantisBT Customer care and Support.

IDE Integration to improve efficiency.

API with C# and PHP client

Team Chat

Effective test management using SaaS solutions

4. WebIssues

website: http://webissues.mimec.org/

WebIssues is a multi-platform system. I can be used for issue tracking and team management. The tool is highly customizable and easy to install. Some Important Features are:

Can install on any host with PHP 5.2 or newer and MySQL, PostgreSQL or SQL Server.

Has a desktop client and a web client.

Desktop client can run on Windows, Linux and OS X.

The Web client can be accessed by using a web browser.

Email notifications.

Communication with the server is encrypted.

A role-based access control is provided.

Anonymous access is also possible.

5. Trac

website: https://trac.edgewall.org/wiki/TracInstall

Trac is an issue tracking tool developed to approach the web based application management. The tool is written in Python. Some important features are:

Generates bug tracks and roadmaps for project management.

Customizable reporting System.

Multiple numbers of plugins available to improve the features of bug tracking.

6. Request Tracker

website: http://bestpractical.squarespace.com/request-tracker

Request tracker is easy to use test management and bug tracking tool.The user can log in as a guest to the Request Tracker website. Some important features are:

Email Integration within the team members.

Also, the team members are enabled to communicate to the customers through email.

RT’s Lifecycles are easily customizable.

Can generate important I asset information management.

Custom dashboard with key ticket information.

REST API for integration.

SLA Automation and tracking.

Command-Line interface.

7. Fossil

website: https://www.fossil-scm.org

Fossil, a highly reliable, simple and distributed bug tracking tool. Some important features are:

Integrated features like bug tracking, easy wiki, technotes etc..

Build easy to use web-interface.

Self-contained, and easy to download and install.

CGI/SCGI enabled, no server is required.

Provides the feature of custom server configurations.

Files are stored in an SQLite database.

Automatic self-checks are enabled to ensure the data security.

8. Bug-A-Boo

website: http://www.bug-a-boo.org/

Bug-A-Boo is a bug tracking tool developed for Linux. It is capable of working on any web server. The tool does not need any database server installed. It is working on its own tables associated with the tool and can be accessed through the tdbengine. Tdbengine is a Relational Database Management system with an integrated programming language. Some Important features are:

The tool provides multi-language support.

3 types of user levels are available.

Bug-A -Boo requires the latest tdbengine to perform best.

Tdbengine is not distributed as a freeware.

The tool is capable of handling the almost unlimited number of projects.

Email notifications are generated on each and every change occurred.

Has a highly effective search routine which makes the tool incredible in performance.


website: https://www.atlassian.com/software/jira/features

Jira is one of the most popular bug tracking tool, which enables an easy to use platform for a complete project management solutions. The tool is based on the Agile Methodologies. Some Important features are:

JIRA creates custom workflows.

It is very easy to integrate JIRA with the developer tools.

JIRA allows Plugins installation and add-ons for better performance.

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