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Smart TV Testing Scenarios

February 17, 2018
Smart TV Testing Scenarios, Smart TV Testing, Basic testing for Smart TV, Basic scenarios for testing Smart TV, Smart TV Testing Basic Scenarios

In this article, we will cover the different aspects and scenarios involved in the testing of the Smart TV. This will help to provide a basic understanding of which of the scenarios are required to test a TV or a Smart TV. After going through these Smart TV Testing scenarios, it may provide you a hint about the work required to be performed on testing of a Smart TV before the TV manufacturing rolls out their TV hardware into the market and to the end users.

Smart TV is required to be tested very deeply as it is very hard and expensive for the respective companies to bring back the faulty TV from an end user side which involves additional transportation and again find the root cause of the problem and troubleshoot it and then deploy it again to the customer’s end. It is troublesome for both the ends, the clients and the customers both. Here are the Smart TV Testing Scenarios to adapt.

Smart TV Testing Scenarios

The below list provides the basic validations to be carried out for the mentioned Smart TV Testing Scenarios.

1. Power

  • Check if pressing the power button on remote control turns on/off the TV.
  • Check if pressing the power button on TV turns on/off the TV.
  • Check if the Manufacturer’s logo is displayed or not while TV is turning on before tuning to the TV channel.
  • Check if the sudden power off from the power outlet doesn’t damage/affects the TV’s booting firmware and TV keeps functioning normally.
  • Check if the random power outage does not affect the TV internal components or its software.
  • Check how TV behaves when powered on directly from the Power outlet.

2. Input

  • Check if pressing the number keys on the remote control functions as expected or not.
  • Check if the P+ or P-keys on the remote control is changing the TV channel up and down or not.
  • Check if the Vol+ or Vol- keys on the remote control are changing the Volume level up and down or not.
  • Check if the functioning of the Media button or button to open the Smart TV menu is working properly or not.
  • Check if the Red, Green, Yellow and Blue button on the remote control are working where required or not.
  • Check if the buttons on TV panel are working or not as per their expected functionalities.

3. Network

  • Check if the TV acquires the network IP address automatically or not when connected to the network cable.
  • Open a browser and check if the TV is able to browse the internet or not to make sure that it has the internet connectivity although it has acquired the network IP address correctly.
  • Check if the TV is connected to the internet when the end user specifies the IP address and its related details manually.
  • Disconnect the TV from the network and connect it again (by removing the network cable and plugging it again) to check if it is able to resume the connectivity or not.
  • Check if the TV is able to check for the firmware upgrades when connected to the internet.
  • Check if the TV displays an error message to the user when it is not connected to the network. When the user is under Smart TV portal it should ask the user to retry or check the connection when it has no connection access.
  • If the TV has WiFi module then check if it is able to connect to your in-house WiFi hotspot or not.
  • Check if the TV is able to receive and upgrade the firmware on it own through the internet.

4. Remote control

  • Check if the TV is able to receive the IR signals from the remote control from a  fair amount of distance or not.
  • Check if the Onscreen keyboard on TV is working properly or not with the input from the remote control.
  • Check how TV behaves with respect to receiving the IR signals when the remote control has new batteries or when it has old batteries.

5. Resolutions

  • Smart TV may have different resolutions like 4k, Ultra HD, Full HD, 720p so it is required to check if a TV app or media content displayed correctly or not on the TV if the user specifically sets a particular resolution. For example, Set TV resolution to 720p and play a media content of the 4K resolution, check how TV handles this resolution and if it is able to display the content properly or not.
  • Select TV resolution setting as Auto and play content of different resolutions to check if the TV is able to change the resolution according to the resolution of the content.

6. Video / Audio Streaming

One of the popular Smart TV’s feature is of streaming videos. Hence, every scenario related to the streaming is required to be tested properly.

  • Check if the Video Streaming resumes after the internet reconnects.
  • Check if the Audio and video are in sync with each other.
  • Check if the TV is able to sync the Live video.
  • Check if the TV is able to buffer the video or not.
  • Check if the TV is able to perform the Rewind or Forward in the buffered content.
  • Check if the TV is able to redirect the Audio to the connected earphones (when connected) from its inbuilt speakers or not.
  • Check if the TV disables the Screensaver functioning while the video is playing or not.
  • Check if the performs the scaling of the video window properly or not as required by the app.

7. Different types of Video input

  • Check if the TV is able to get the video input through the different types of input methods like HDMI, Display port, Scart, Composite, and Component.
  • Check if the TV is able to get the audio input properly through the different types of input methods like HDMI, Display port, Scart, Composite, and Component.

8. Some miscellaneous scenarios

  • Check if the stress from the TV screen light does not make the eyes tiring with the short amount of viewing.
  • Check if the Smart TV is able to adjust the brightness and contrast of the screen depending on the light in the room. This may be applicable to only some TV brands and not to all Smart TV.
  • Check if the sound coming from the left and right speaker is working in the correct manner and if it is in proper synchronization.
  • Check if the sound coming from the TV is not creating a humming sound or any background disturbance or noise.
  • Check if the sound coming from the TV does not go flat on high bass.
  • Check if the audio and video quality of TV is as per the listening and viewing standards.
  • Check if all the features like Parental control, channel locking, channel tuning are working properly or not.
  • Check how much power consumption is done by the TV. In a survey in 2016, it was found out that the Smart TV is consuming more power as compared to the level set by the TV manufacturers.
  • Check if the TV is able to retain your settings after the firmware upgrade.

There can be more Smart TV Testing Scenarios, but it depends on the different model from the different TV manufacturers. I hope you may get some hint about Smart TV Testing Scenarios from the above-listed areas and points.

About the author

Nandini KS editor

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